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Nicole Franklin

Team Lead, Client Accounts

Nicole leads Jarden’s Client Accounts Team, providing a firm-wide centre of excellence for client on-boarding.

She has more than a decade of experience in client support across numerous industries, having joined Jarden from the insurance sector, where she was a Performance Support Specialist at Sovereign Insurance, and she also has experience as a KiwiSaver and Insurance adviser.

As well as supporting Jarden's internal stakeholders, Nicole enjoys coaching and developing her team, and working with other specialists across the business to create a seamless experience for clients.

A firm believer in personal and professional development, she relishes any opportunity to learn. Nicole has a BA in Psychology and Linguistics from the University of Auckland, aims to one day complete an MBA, and says spending time with her young twin daughters gives her plenty of practice at multitasking. A Dublin-born Irelander who now calls New Zealand home, Nicole remains a staunch supporter of the Irish rugby team – but by day she channels that passion into helping Kiwis chalk up their own wins.